In this episode, Shayne Gaffney, VP of Product & Engineering at Highwire, speaks with Heather O'Neill, VP of Construction Specialty Products, and Jen Chadd, AVP of Senior Commercial Line Underwriter at Arch Insurance, about how strong prequalification practices can reduce risk and boost profitability.

With deep experience in subcontractor default insurance (SDI), Heather and Jen explain why subcontractor evaluation must be an ongoing process, not a one-time event, and how it helps uncover hidden risks.

They discuss the evolution of SDI, the need for financial transparency, and the importance of aligning finance, ops, and risk teams. The episode also explores how tech can streamline prequal workflows and what’s next for the industry.

Whether you’re new to SDI or refining your approach, this episode offers practical insights to build a more resilient business.

To learn more about Arch Insurance, visit insurance.archgroup.com