Defining Contractor Success

At Highwire, we realized something important after years of working with contractors and project teams: most contractor management and prequalification solutions were all about compliance. Box-checking. Paperwork. Forms. Getting to a Yes/No or Pass/Fail answer. They measured whether contractors did things by the book, but didn’t really help companies understand or mitigate real risk or help contractors grow and build long-term relationships with their GCs and owners.

That’s why we envisioned something different - Contractor Success™. Our Contractor Success(™) software isn’t just about checking boxes. It’s designed for GCs and owners who work with contractors chosen for various reasons—bid, availability, or specialized skills—and need to ensure they can complete work safely and effectively on time, and on budget.

Contractor Success™ requires understanding and mitigating contractor risk throughout the project lifecycle. Our Contractor Success(™) suite of software accomplishes this with three different modules:

Prequalify

What are the contractor’s risks?

Before work begins, GCs and owners need to understand the risks each contractor brings to your project. Highwire’s Contractor Success(™) software goes beyond static compliance checks, delivering advanced safety and risk assessments that evaluate:

• Contractor experience and past safety performance (OSHA 300A, EMR, incident rates)
• Financial risks
• Experience risks
• Insurance coverage
• Safety management systems, programs, and initiatives

Plan

What are we going to do about it?

The goal isn’t to disqualify contractors, especially in a labor-constrained market, but to actively manage risk. Highwire, using its Contractor Success(™) software, helps GCs, owners, and facility managers:

• Identify the contractors that present the most risk

• Collaborate on corrective action plans (CAPs) to reduce exposures

• Use configurable approval processes to prioritize attention where it’s most needed

Execute

Is the contractor delivering what they promised?

Once plans are in place, Highwire, assisted by its Contractor Success(™) software, helps clients ensure execution on the job site:

• Inspections: Conduct focused inspections, track adherence to CAPs and address emerging risks

• Incidents: Record, investigate, and categorize events, including those with the potential to result in a serious injury or fatality (SIF-p)

• Evaluations: Project teams evaluate a contractor’s performance across many different aspects of project delivery, including safety, quality, schedule, and more

Aggregated data from inspections, incidents, and evaluations, utilized alongside prequalification insights, provides a more complete picture of risk that informs future decisions and supports continuous improvement

Getting Started

We built Contractor Success™ because managing contractors should be about more than checking boxes. It’s about understanding risk, fostering improvement, and building relationships that work.

Get started with Contractor Success™ by clicking the link below, completing the prompts, and joining the Highwire network.