At Highwire, protecting customer data is fundamental to the work we do. During contractor assessments and financial prequalification reviews, our partners share information that must be handled with the highest levels of security, confidentiality, and care.

That’s why Highwire maintains both SOC 2 and ISO 27001:2022 certifications, two of the most respected information security standards worldwide. Highwire is proud to be one of the few contractor management platforms with companywide SOC 2 certification, reinforcing our commitment to safeguarding customer information and earning the trust of some of the world’s largest organizations.

Why Information Security Matters

As cyber threats continue to grow in frequency and sophistication, organizations must take proactive measures to protect sensitive data, maintain customer trust, and ensure business continuity.

Highwire relies on internationally recognized security frameworks, including ISO 27001 and SOC 2, to support a repeatable, continuously improving Information Security Management System (ISMS). These frameworks help us manage risk, strengthen operational resilience, and ensure our security practices evolve alongside emerging threats.

Understanding ISO 27001 Certification

ISO 2700 is a globally recognized standard for information security management developed by the International Organization for Standardization (ISO).

The certification provides a structured framework for establishing, implementing, maintaining, and continuously improving an Information Security Management System. By following ISO 27001 standards, Highwire systematically identifies and manages risks while protecting the confidentiality, integrity, and availability of customer data.

Understanding SOC 2 Certification

SOC 2 is a widely recognized auditing standard developed by the American Institute of Certified Public Accountants (AICPA). It evaluates how organizations manage customer data across five key trust principles:

• Security
• Availability
• Processing Integrity
• Confidentiality
• Privacy

Achieving SOC 2 certification demonstrates that Highwire has implemented strong controls and processes designed to protect customer information and maintain secure operations.

The Benefits of Third-Party Certification

Proactive Risk Management

Both ISO 27001 and SOC 2 emphasize a risk-based approach to security. These frameworks help Highwire identify, assess, and mitigate potential threats through regular audits, ongoing monitoring, and robust security controls designed to minimize vulnerabilities.

Regulatory and Compliance Alignment

As data privacy regulations continue to evolve, maintaining compliance is essential. ISO 27001 and SOC 2 help Highwire align with industry regulations and emerging legal requirements, including frameworks such as GDPR, while supporting responsible data governance practices.

Transparency and Customer Trust

Third-party certification provides independent validation of Highwire’s security practices. These certifications offer customers confidence that sensitive information is handled securely and in accordance with established industry standards.

To maintain transparency and accountability, Highwire undergoes regular audits and assessments to verify compliance with both frameworks.

Continuous Improvement

Information security requires constant evaluation and adaptation. ISO 27001 and SOC 2 promote a culture of continuous improvement, helping Highwire strengthen its security posture and remain resilient against evolving cyber threats.

What This Means for Our Customers

Highwire’s ISO 27001 and SOC 2 certifications reinforce our commitment to protecting the confidentiality, integrity, and availability of customer data.

Our annual recertification demonstrates that security is embedded in how we operate every day. For our clients and contractors, that means:

• Your data is protected: We use industry-leading security controls and best practices to safeguard sensitive information.
• Our security practices continue to evolve: We regularly review and enhance our systems to address emerging risks and threats.
• You can trust our processes: Independent third-party audits validate that we meet rigorous security and compliance standards.

Partner with Highwire Securely

For more information about our security practices and Information Security Management System, please review the Highwire Privacy Policy and the Highwire Information Security Policy.

If you have questions about our certifications or want to learn more about how Highwire protects your data, contact us at support@highwire.com or visit the Highwire Help Center.

We look forward to continuing to serve our customers securely and responsibly.